FAQs Page

Yes, clients can request modifications during construction. Our team evaluates feasibility, adjusts plans accordingly, and ensures changes integrate seamlessly without compromising quality, safety, or project timelines.

We follow strict quality control protocols at every phase, from material sourcing to on-site supervision. Our engineers conduct regular inspections and adhere to national and international construction standards to guarantee safe, durable results.

Yes. Citiva Consult provides contractual guarantees on our workmanship. Warranty terms vary by project type and scope — our team outlines all coverage details clearly before work begins so clients have full peace of mind.

Absolutely. Beyond project delivery, we offer maintenance and repair services to keep structures in optimal condition. Our teams respond promptly to reported issues and can schedule preventive maintenance visits.

We accept bank transfers, mobile money (MTN MoMo, Orange Money), and milestone-based payment schedules tailored to your project. All payment terms are agreed upon before contract signing and are clearly documented.

Every site follows a strict safety protocol: protective equipment, regular briefings, secured perimeters and trained supervisors on hand at all times. We hold ourselves to national safety standards on every project, large or small.

Timelines depend on scope and complexity, but we agree on a clear schedule with milestones before work begins. Clients receive regular updates so they always know where the project stands against that plan.

Citiva Consult combines technical expertise with local market knowledge across Cameroon. We handle the full project lifecycle, from feasibility studies and design to construction and handover, staying one trusted partner from first sketch to final delivery.